Fast Standard Delivery

Shipping & Returns

Shipping

You will see your total shipping fee calculate in your Shopping Bag as you add items. International shipping charges will be calculated during checkout. For most items, you will be charged a base shipping fee for the first unit or set, and an incremental fee for each additional unit in that category. In most cases, the shipping cost per unit will be lower the more you order.


Shipping availability and processing time for items purchased on Onlinegownshop.com vary depending on the product. When you add items to your Shopping Bag, we try our best to accurately estimate when it will be available to ship from our facilities. Please not that all dates are quoted as an estimated range that may vary based on several factors, including order processing, quantity of items ordered, and additional time for personalized items.


You will receive a shipment notification email when each item in your order is shipped. Orders with multiple items may ship at different times, in separate boxes.


The estimated delivery date for each item is based on the estimated processing time and the shipping method you choose. Processing time refers to business days and does not include weekends or holidays. We do not ship on Saturdays, Sundays, or holidays.


Receiving time (Time needed for your order to be received successfully since you made the order) = Processing time (around 15-25 Working days) +shipping time (around 3-8 Working days).


Return

We want you to be completely satisfied with your online purchase. Should you need to return an item, please review the complete details of our Online Merchandise Return Policy below to determine if any special conditions apply.


Returned merchandise must be in new condition. If you are returning a product listed below, please check to make sure your return meets the conditions described.


Dresses and Accessories: Must be in original condition - unworn, unwashed, unaltered, undamaged, clean and free of lint and hair - and must have the tags intact and attached.
If the product is defective, please provide a detailed explanation in the return package (see additional notes below).


Items that cannot be returned:


Personalized and dyed items are final sale, no returns, no exchanges.
Outlet items are final sale, no returns, no exchanges.

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